How do I know what door package to choose?
Your door package will be as individual as your facility. Each facility has different elements that it must deal with; high traffic, corrosive materials, extreme moisture the list just goes on. Let our expert technical staff custom fit a solution to your facility. You can fill out our downloadible door survey sheet to give them the specific measurements of your facility.

How do I know what operator - door opener to choose?
Electric, Counterweight, Magnetic, Air-Powered. A lot to choose from. Factors to consider; location of the operator, in the attic or mechanical room, in a high moisture area, constant change in temperature, high-cycle rate (open and closing of the door) maintenance frequency, weight of the door and of course, budget.

How do I measure overhead space?
The distance from the top of the door opening to the ceiling is your overhead door space.

What is the difference between a Full Vision Section and a Polycarbonate Section?
Visibility. A full vision Section (UltraClear) allows you to see clearly through the panel with less insulation. A polycarbonate tri-cell panel offers a R4 insulation value and stronger panel.

Plexiglas, Polycarbonate, Lexan... What's the difference?
Strength and brittleness. Cost is a factor also. Our polycarbonate panels are stronger and have a higher R-value but visibility is less, about 83%. Lexan and Plexiglas have a higher visibility but is not as hard..

Why should I choose stainless steel over galvanized track?
Durability. Contrary to what you might think, galvanized track will rust over time. Galvanizing is a zinc coating on a steel part. Galvanization will wear off. Stainless Steel is steel that has chromium and sometimes nickel that still remains as the track wears down. Galvanized track is still a great choice if you are on a budget and don't anticipate extremely high moisture.

How an I customize my door to my facility?
American Garage Door Supply Inc. can customize your door color using a powdercoat or anodizing technology to match your door to your facility color scheme.

Bearingless rollers, bearing rollers... What?
Bearingless Rollers are for a medium/low weight, low cycle door and are for areas that may have excess moisture but a clean environment. Bearing rollers are to use with heavier and higher cycle doors.

Why did my salesperson spec out two different sizes of rollers?
They did that to protect you and your customer. The longer stems are placed in the corners of the doors to prevent door derailment. If the door is hit it won't come out of the track and potentially hurt anyone.